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SOLUTIONS FOR HOSPITALITY

Aethon hospitality robots deliver staff productivity and frictionless service to your property team to enhance service and profit

SOLUTIONS FOR HOSPITALITY

Aethon hospitality robots deliver staff productivity and frictionless service to your property team to enhance service and profit

The future requires nimble service because guest preferences and the definition of quality service have changed.

The future requires nimble service because guest preferences and the definition of quality service have changed.

Mobile Robots from Aethon for the hospitality industry

Our mobile robot solutions allow
your service team to provide highly-
aware guest service and impact the
guest experience in a positive,
repeatable manner.

Aethon’s hospitality robotos automate the movement of carts, and can
manage a wide range of material transportation tasks throughout your facility – whether it’s front or back-of-house.

When individuals can focus on higher-level guest
needs and direct their attention to all facets of the
operation, the results are simply exceptional.

Mobile Robots from Aethon for the hospitality industry

Our mobile robot solutions allow your service team to provide highly-aware guest service and impact the guest experience in a positive, repeatable manner.

Aethon’s hospitality robots automate the movement of carts and can manage a wide range of material transportation tasks throughout your facility – whether it’s front or back-of-house.

When individuals can focus on higher-level guest needs and direct their attention to all facets of the operation, the results are simply exceptional.

While autonomous mobile robots might be new in hospitality, we have been successful in healthcare for over 20 years. We help hotels and hospitality organizations with:

Mobile Robots for the Hospitality Industry | Robots for Hotels

GUEST DELIVERY SERVICES

Whether a guest requests towels or two signature desserts, Aethon’s delivery robots can deliver directly to their room without your staff leaving their posts.

Mobile Robots | Icon

FACILITY & EVENT SUPPORT

Aethon mobile robots support large banquet and event operations by moving carts of supplies as needed throughout your back of house.

OUTSIDE FOOD DELIVERY

Our robot will deliver outside food securely and efficiently. This provides your guests and your team with peace of mind and a tidy lobby. Making hotel food delivery a breeze.

Housekeeping Robots | Mobile Robots from Aethon

HOUSEKEEPING SUPPORT

Aethon hospitality robots act as housekeeping robots that can deliver stock to individual rooms or move carts of linen/trash so your housekeeping staff has everything they need.

While autonomous mobile robots might be new in hospitality, we have been successful in healthcare for over 20 years. We help hotels and hospitality organizations with:

Robots for Hotels from Aethon

GUEST DELIVERY SERVICES

Whether a guest requests towels or two signature desserts, Aethon’s delivery robots can deliver directly to their room without your staff leaving their posts.

Autonomous Mobile Robots Icon

FACILITY & EVENT SUPPORT

Aethon mobile robots support large banquet and event operations by moving carts of supplies as needed throughout your back of house.

Robots for Hotels | Hotel Delivery Robots

OUTSIDE FOOD DELIVERY

Our robot will deliver outside food securely and efficiently. This provides your guests and your team with peace of mind and a tidy lobby. Making hotel food delivery a breeze.

Housekeeping Robots | Mobile Robots from Aethon

HOUSEKEEPING SUPPORT

Aethon hospitality robots act as housekeeping robots that can deliver stock to individual rooms or move carts of linen/trash so your housekeeping staff has everything they need.

Mobile Robots from Aethon | T3 Robot
Zena Aethon Mobile Robot
T3 Mobile Robot from Aethon
Zena Aethon Mobile Robot

T3

Multiplying the muscle of your team

The T3 robot cart autonomously handles the larger loads and carts up to 1,000 lbs. It automatically picks up and drops off carts such as clean and soiled linen, trash, and many forms of banquet goods hauled on carts, thus providing a safer, happier, and more productive working environment.

Learn more about the T3

ZENA™

It’s a little bit like magic, only better

Because with Zena, the magic is real. It literally transports goods to your guests by itself. When it arrives, it sends a secret code to scan and unlock the door. Abracadabra, you’re welcome.

Learn more about Zena
Learn more about the T3
Learn more about Zena

Download our hospitality brochure

Download our brochure

Download our hospitality brochure

Download brochure
Aethon mobile robots allow you to offer mobile delivery to hotel rooms.
Aethon mobile robots allow you to offer mobile delivery to hotel rooms.

Making guest requests frictionless
for everyone

Rialto is a web-based ordering app accessed by the guest simply through a QR code in the room. This eliminates phone calls to the front desk, and is great convenience to the guest.

There’s no app to download on their phone and we host everything securely in the cloud for you. We even configure the app for you to include items you want to make available to the guest; both paid and complementary. Orders are seen instantly by the front desk and the orders are integrated seamlessly to the robot for fulfillment.

Making guest requests frictionless for everyone

Rialto is a web-based ordering app accessed by the guest simply through a QR code in the room. This eliminates phone calls to the front desk, and is great convenience to the guest.

There’s no app to download on their phone and we host everything securely in the cloud for you. We even configure the app for you to include items you want to make available to the guest; both paid and complementary. Orders are seen instantly by the front desk and the orders are integrated seamlessly to the robot for fulfillment.

Your brand, our technology

We realize the robot needs to reflect your sense of style and brand – whether it’s a basic logo application or a full wrap. Your designers can use our template to transform your mobile robots into something memorable an on-brand for your property. Plus, the touchscreen can be utilized to reinforce features of your hotel, food and beverage messages, or events.

Whether you have 200 or 5,000 rooms, we can deliver

Our hospitality robots are successfully installed in facilities over 30 stories tall and well over 1,000,000 square feet.

Your brand, our technology

We realize the robot needs to reflect your sense of style and brand – whether it’s a basic logo application, or a full wrap. Your designers can use our template to transform your mobile robots into something memorable an on-brand for your property. Plus, the touchscreen can be utilized to reinforce features of your hotel, food and beverage messages, or events.

Whether you have 200 or 5,000 rooms,
we can deliver

Our hospitality robots are successfully installed in facilities over 30 stories tall and well over 1,000,000 square feet.

Aethon mobile robots and simplify robot elevator experiences.
ROBOT ELEVATOR INTEGRATION OUT OF THE BOX
We have worked with virtually every elevator manufacturer and can connect to your guest elevator bank or back of house lifts.
 
Aethon provides the software, hardware and connectivity necessary to request the elevator, direct it to stop at the appropriate floor, and even ensure we call the elevator with the cabin empty. We don’t rely on unreliable physical button pushing or floor-by-floor retrofitting. All functions are centrally controlled and secured between our fleet management system and the elevator’s software controller or hardware controller.
ON-SITE SERVICE & REPAIR
We know our customers rely on their robots as the first choice for performing delivery and transportationtasks and we take uptime seriously.
 
We start with a robust platform which is designed to provide years of consistent service. When service is needed your maintenence plan covers most parts and labor.
 
Unlike other solutions who use multiple intermediaries, we are the direct contact for service events. We have a field service organization throughout North America and in various global locations who can be quickly dispatched to service and repair equipment and you can be sure it will be done properly since the work is overseen by us as the manufacturer.
UNLIMITED MAP SIZES & DELIVERY POINTS
Hotels along with hospitals are often very large and can exceed 500,000 square feet. Convention centers, entertainment venues, or large high-rise properies can present a challenge for some autonomous mobile robots since their mapping solutions are not able to continuously operate over such large expanses.
 
We have no such limitations. We can create and run on maps of your facility no matter the square footage, or the number of floors. This ensures that your solution is capable today and tomorrow and you don’t need to worry about your robot reaching the end of its map or being able to service the convention center end-to-end or the upper reaches of your guest rooms.
PROVEN SUCCESS IN HEALTHCARE
There is no autonomous mobile robot manufacturer with more experience in hospitality-like environments. Every year our robots travel hundreds of thousands of miles and we consider our experience in hospitals to be a perfect proving ground since hotels pose very similar challenges.

 

Those challenges include: safely navigating in an uncertain environment around untrained users, moving a wide variety of goods and loads, hallways with dynamic traffic patterns, existing building limitations that need to be accomodated, secure delivery of sensitive goods, elevator utlization, simple operation for untrained users, and requirement for 24/7 support.

ROBOT ELEVATOR INTEGRATION OUT OF THE BOX

We have worked with virtually every elevator manufacturer and can connect to your guest elevator bank or back of house lifts.
Aethon provides the software, hardware and connectivity necessary to request the elevator, direct it to stop at the appropriate floor, and even ensure we call the elevator with the cabin empty. We don’t rely on unreliable physical button pushing or floor-by-floor retrofitting. All functions are centrally controlled and secured between our fleet management system and the elevator’s software controller or hardware controller.

ON-SITE SERVICE & REPAIR

We know our customers rely on their robots as the first choice for performing delivery and transportation tasks and we take uptime seriously.
We start with a robust platform which is designed to provide years of consistent service. When service is needed your maintenence plan covers most parts and labor.
Unlike other solutions who use multiple intermediaries, we are the direct contact for service events. We have a field service organization throughout North America and in various global locations who can be quickly dispatched to service and repair equipment and you can be sure it will be done properly since the work is overseen by us as the manufacturer.

UNLIMITED MAP SIZES & DELIVERY POINTS

Hotels along with hospitals are often very large and can exceed 500,000 square feet. Convention centers, entertainment venues, or large high-rise properies can present a challenge for some autonomous mobile robots since their mapping solutions are not able to continuously operate over such large expanses.
We have no such limitations. We can create and run on maps of your facility no matter the square footage, or the number of floors. This ensures that your solution is capable today and tomorrow and you don’t need to worry about your robot reaching the end of its map or being able to service the convention center end-to-end or the upper reaches of your guest rooms.

PROVEN SUCCESS IN HEALTHCARE

There is no autonomous mobile robot manufacturer with more experience in hospitality-like environments. Every year our robots travel hundreds of thousands of miles and we consider our experience in hospitals to be a perfect proving ground since hotels pose very similar challenges.
Those challenges include: safely navigating in an uncertain environment around untrained users, moving a wide variety of goods and loads, hallways with dynamic traffic patterns, existing building limitations that need to be accomodated, secure delivery of sensitive goods, elevator utlization, simple operation for untrained users, and requirement for 24/7 support.

“I think people are willing to accept robotics now because of a desire and a need to get an old result back.”

Kevin Kilkeary Jr.,
President, Prospera Health & Hospitality Services

“I think people are willing to accept robotics now because of a desire and a need to get an old result back.”

Kevin Kilkeary Jr.,
President, Prospera Health & Hospitality Services

BUILD YOUR SOLUTION

Connect with an Aethon consultant
to build your solution today.

Take full advantage of the endless possiblities Aethon hospitality robots can bring to your industry.

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