ZENA™ Hospitality Robot
Hospitality service redefined
Whether you have 200 or 5,000 rooms, the Zena hospitality robot delivers with the largest payload.
Delivery robots should handle more than a bottle of water and snack. The Zena hospitality robot is designed to be a front-of-house superhero, able to deliver most anything a guest needs including stacks of towels, fresh sets of linen, additional pillows, and even outside food or packages.
Zena sets the standard for hospitality robots.
SAFE AROUND PEOPLE
MULTIPLE SECURE DELIVERIES
EASY FOR THE GUEST
LARGEST CONFIGURABLE PAYLOAD IN HOSPITALITY
Elevator Integration
The Zena hospitality robot integrates wirelessly to elevators and doesn’t use unreliable arms or gadgets to push buttons outside or inside the elevator cabin. We have successfully integrated to elevators over hundreds of sites and across a multitude of elevator manufacturers.
Secure and Multi-Purpose
Zena has four independently secured compartments, allowing for secure delivery to as many destinations in a single run. The cabinet is made from metal rather than plastic and the locking doors are secured by solid metal posts and locking clamps. This ensures goods arrive securely and free of tampering. In addition, the four secured compartments of Zena can be easily combined to create two larger compartments to haul even larger goods. This versatility enables hotels to transport a wide range of items including supplies, and larger packages, with ease and efficiency.
Frictionless integration to guest
The Zena hospitality robot employs a simple user interface that allows virtually touchless access by a guest to their delivery. More importantly, guest notification of a delivery is done through the cellular networks and directly to the guest’s mobile device and therefore does not require any integration to the hotel’s phone system. When the delivery robot arrives, the guest receives a QR code and a pin code as a text message. To access their delivery, they simply scan the QR code or enter the pin code to unlock the appropriate compartments of the cabinet.
Branded for you
Whether it’s a basic logo application, or a full wrap, the Zena hospitality robot can reflect your brand. Your designers use a supplied template to transform your robots into something memorable and tightly aligned with your aesthetic and brand. The touchscreen can be utilized to reinforce features of your hotel, food and beverage offerings, or special events.
24 / 7 / 365 Support
We provide hotels the support they need day and night. Our Command Center can remotely troubleshoot robots when problems are detected, and most issues are resolved by our staff with no interaction from the hotel. This patented solution provides hotel management the peace of mind that the support required will not impact the efficiency gains or require special training.
Other robots in our family
